They're still laughing about this at IBM. Apparently the computer giant decided to have some parts manufactured in Japan as a trial project. In the specifications, they stated that they will only accept three defective parts per 10,000.
When the delivery came in there was an accompanying letter. "We Japanese had a hard time understanding North American business practices. But the three defective parts per 10,000 have been separately manufactured and have been included in the consignment. Hope this pleases you."
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