* Smile. It takes 72 muscles to frown and only 14 to smile.
* Speak to people and call them by name. The sweetest music to anyone's ears is the sound of his or her own name.
* Be friendly and helpful. If you would have friends, be friendly. You can like everybody if you try.
* You catch more flies with honey than with vinegar! Be generous with praise, cautious with criticism.
* Be thoughtful and considerate of the opinions and feelings of others. There are always three sides to a controversy - yours, the other person's and the right one.
* Do a good deed for others. He is not the greatest who has the greatest number of servants, but he who serves the greatest number.
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